Pay: From £24,784.50 per year

Options for Care provides mental health recovery services in Birmingham and the West Midlands. The organisation delivers these services through two inpatient hospital units, one community recovery home and one high dependency unit. The organisational goal is to support service users to realise their potential with improvement and developments in quality of life, leading to a gradual progression through the recovery pathway to eventual discharge

We now have an exciting opportunity for an Assistant Mental Health Act Administrator, based at Montague Court in Edgbaston, Birmingham.

Job outline:

The Mental Health Act Administrator Assistant will support the Mental Health Act & Admin Team in provision of Mental Health Act (MHA) administrative service across all Options for Care sites alongside other associated administrative duties. They will liaise with all relevant and appropriate services and departments to ensure a high quality efficient and effective service is provided and maintain patient’s MHA files, following Care Records Policy and Procedures.

The successful candidate will be based at one of the mental health inpatient units (Dartmouth House / Montague Court / Stanford Court) in Birmingham and be responsible for its administrative duties, as well as providing MHA administrative services across all sites, under the guidance of the MHA & Admin Lead, and may be required to travel to other sites when required. They will also be required to undertake receptionist duties at the base unit.

Principle responsibilities:

· To support the MHA & Admin Lead or MHA Administrator in carrying out duties to ensure legislative compliance and that MHA procedures are adhered to across Options for Care, including:

o receiving and scrutinising all MHA documentation for accuracy, in line with legal requirements, to ensure patients are detained legally; notifying all relevant personnel of any illegal detentions revealed. (Patients, Ward staff, Responsible Clinician etc.)

o receiving and recording correspondence for the statutory requirements of Tribunals, Reviews and Renewals of detention undertaken by the Hospital Managers of patients subject to detention under the MHA 1983.

o ensuring Consent to Treatment forms are received, requesting any outstanding paperwork to ensure patients are treated in accordance with legal requirements. To notify relevant Health Professionals of any due Consent to Treatment expiry dates, providing any necessary forms.

o Mental Health Act and Mental Capacity Act compliance auditing and reporting under guidance of the MHA & Admin Lead.

· Arrangement of Hospital Managers Panels for review of patients’ detention under the Act, Mental Health Tribunals, collation of reports, liaison with professionals, service users and family members.

· To assist with MHA Managers & Tribunal Hearing proceedings.

· Organisation of Options for Care MHA records systems, both electronic and hard copy, and to update, maintain and close files as appropriate.

· Maintain good rapport with patients, nearest relatives, family members and carers (where appropriate), and to keep them informed of meetings arranged for the patient related to Mental Health Act or clinical meetings

· To maintain confidentiality and know when it is appropriate and acceptable to share patient information.

· Communicate with all relevant professional staff, associate hospital lay managers and outside agencies such as solicitors, care coordinators, social workers and advocates to arrange meeting dates.

· To maintain accurate records of services, contact points and key personnel.

· To be responsible for prioritising own workload.

· To work across Options for Care sites where required.

Departmental / Organisational

· To cover across Options for Care sites during times of sickness or absence.

· To undertake receptionist duties at the base unit.

· To support clinical staff with the organisation of clinical meetings such as MDTs, CPAs, best interest meetings and S117 discharge meetings at the base unit.

· To organise meetings ensuring the effective and timely production, collation and distribution of reports, minutes or other relevant documentation.

· To report any equipment faults or building maintenance issues and follow-up as required.

· To be responsible for local stationery/food ordering and to maintain stationery stock.

· To oversee the petty cash system at the base unit.

· To update information/notices related to MHA, corporate and staff information to be displayed/distributed throughout the department.

· To assist and provide general administrative support and reception duties as required and minutes-taking for unit meetings.

· To work using own initiative with minimal supervision, prioritising own workload in line with the objectives of the MHA & Admin Team.

· The post holder will be responsible for developing and maintaining appropriate filing systems, ensuring the security of both electronic and hard copies of patient information. This must be kept safe and secure at all times in adherence to Care Records Policies and Procedures at all times.

· To undertake any new service improvements/modernisation initiatives.

· To process incoming and outgoing mail in a timely and efficient manner.

· To receive telephone calls, dealing with them in an appropriate and efficient manner and directing calls to the appropriate person.

You will possess GCSE Maths and English or above and have good IT skills, in particular Microsoft Office (Word, Excel and Outlook) and be confident and proficient at organising and prioritising your workload, as well as a rroven record of administrative skills and experience

You will be a flexible and friendly member of a small team that works together to achieve their goals. If you are an organised, efficient administrator, or keen to develop these skills and progress with your career, this could be the perfect opportunity for you.

At Options for Care, we understand the importance of delivering tailored and holistic support to our service users. Our dedicated team is committed to providing relationship-centred interventions that are grounded in evidence-based practices. We strongly believe that our approach helps individuals lead fulfilling lives and attain their personal objectives. To ensure that we consistently meet our service users' needs, we use recognised assessment tools to track outcomes and make adjustments as needed. Our goal is to empower our service users to live in the least restrictive setting feasible while maintaining their dignity and independence.

In return, at Options for Care, we recognise the immense value of our team members. Our staff is the foundation of our success, and we appreciate their exceptional dedication to our clients. We prioritise employee development and are committed to supporting our staff in every stage of their career journey. Our workplace is warm and welcoming, with necessary assistance and supervision to ensure a positive work environment.

What we’d like to give you

· Funded DBS

· 28 day’s annual leave (inclusive of bank holidays)

· Funded corporate health cash plan providing cash back for day-to-day healthcare costs such as dental, optical and health screening

· Positive working environment

· Full and supportive multi-disciplinary team

· Birthday leave after one years service

· Annual pay reviews

We are passionate about creating a positive work environment that fosters growth, development, and well-being. Join us at Options for Care and be part of a team that is dedicated to your success!

If you are interested in applying for the role or wish to have an informal discussion, please email hr@optionsforcare.net or please contact:

· Iris Ip, Mental Health Act & Admin Lead - iris.ip@optionsforcare.net

We have an exciting opportunity for a HR Administrator to join us on a 6-months fixed term contract, who will be based at Dartmouth House, the corporate offices.

You will be working very closely with the HR Team to deliver an efficient, proactive and value-added HR service, across the organisation. The post-holder must understand and implement the mission, vision and values of the organisation.

Mission, Vision and Values

Mission

· Realising potential

Vision

· We will offer best practice interventions to enable personal recovery and wellbeing.

Values

· The individual is at the heart of everything we do.

· We aim to inspire, stimulate and empower people to achieve and grow through compassionate, supportive and protective relationships.

· We aim to deliver and continuously evaluate high quality service whilst respecting difference, promoting dignity and supporting the privacy of others.

Main Duties & Responsibilities

• Preparing and handling all recruitment administration: preparing documentation, placing advertisements, organising interviews and processing clearances for successful candidates
• Liaising with recruitment agencies, managers and candidates
• Accurately managing HR administration from new starters, mid employment and leavers.
• Recording and updating employee details on the HR system for new starters, mid employment and leavers.
• Checking all PINS, DBS’s and work permits have not expired. Recording employee details on excel.
• Preparing and auding staff files.
• Scanning, filing and collating any other employee information for employee files, in the timeframes required and to the standards specified
• Assist the HR team in preparing letters, contracts and taking minutes at meetings.
• Providing consistent first line advice and guidance to managers and acting as the first point of contact for routine HR queries
• Supporting managers with HR casework, advising on disciplinary cases, grievances, performance management and sickness absence. Supporting managers at the relevant meetings
• Standardising and formatting all HR policies
• Undertaking as hoc HR project work
• Representing the Head of HR and the organisation by attending appropriate meetings
• Ensuring confidentiality is maintained at all times in accordance with the data protection act, organisational policy and good practice.

Educational:

• Keeping abreast of employment law
• Working towards CIPD

Organisational:

• Uphold the vision and values of Options for Care, in all actions, interactions with staff, service users and visitors to the unit and the corporate offices.
• To work with colleagues in a professional manner and to contribute to the effective running of HR, the Corporate team and the Clinical team.
• Reacting rapidly to changes with the workload, re-prioritising tasks and exercising judgement to balance competing interest with tight timetables.

Communication:

• Provide support in maintaining internal and external communications.

Additional Responsibilities:

• Any other duties that are commensurate with the position

You will possess relevant admin experience, with an understanding of diary management, employee onboarding and lifecycle experience. You will have good IT skills, in particular Microsoft Office (Word, Excel, Outlook, Power Point) and be confident, tactful and approachable.

You will also be a flexible and friendly member of a small team that works together to achieve their goals. If you are highly organised, efficient, passionate about HR and keen to develop and progress with your career, this could be the perfect opportunity for you.

If you are interested in applying for the role, please email hr@optionsforcare.net.

WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE