Head Of Care

Posted 1 week ago

An exciting opportunity has arisen to join Options For Care as Head of Care. The role will support the management team across the organisation ensuring all aspects of direct care are delivered at the highest quality.

A key element is to ensure that evidence based clinical interventions are provided to service users, offering clinical leadership through direct support and role-modelling best practices. The post holder will work in collaboration with management and clinical teams to set standards, develop and enhance high-quality care provision.

The Head of Care will ensure that care supports and reflects individuals’ mental health and physical needs, is culturally appropriate, and is continuously evaluated to ensure compliance with professional guidance and current best practice.

In collaboration with the Operations Director, Head of Therapies and management teams, the postholder will support staff’s continuous clinical and professional development through on-the-job coaching, mentoring and supervision.

You will also be required to lead on key clinical statutory responsibilities.

Ensure any absence of registered managers is adequately covered and provisions are in place to cover units.

The Head of Care will be an integral part of service development and delivery across Options for Care.

All staff of Options for Care are expected to embrace and uphold the mission, vision and values of the organisation.

Realising potential
We offer best-practice interventions to enable personal recovery and well-being.
The individual is at the heart of everything we do.
We inspire, stimulate and empower people to achieve and grow through compassionate, supportive and protective relationships.
We deliver and continuously evaluate high-quality service whilst respecting differences, promoting dignity and supporting the privacy of others.

Principle Responsibilities:
The post holder will be responsible for the following:
•Provide sound clinical leadership and support.
•Ensure that high standards of care delivery maintained and evaluated in line with local and national guidance.
•Provision of guidance and role modelling to all clinical staff through active involvement in care.
•Work closely and collaboratively with service users, their carers, and the multi-disciplinary team to assess, plan, implement, evaluate, and review care.
•To promote therapeutic relationships, respecting the uniqueness of each patient, acting in a non-judgmental manner, and promoting the rights of the individual at all times.
•Support and deliver specialist best practice individualised interventions to enable recovery and engagement with the service user group.
•Support and promote professional competence in colleagues.
•Developing and implementing audit tools in line with the current service needs.
•Participate in the management of the admission and discharge pathway.
•Ensure compliance with information governance practices and regulations.
•Participate in projects or research within the service as agreed with the Operations Director.

The post holder will be responsible for the following:
•Support the assessment, planning and implementation of quality, best practice interventions and care, including health promotion.
•Participation in setting and monitoring quality standards, in line with current guidance practice and policy.
•Ensuring that the requirements of the Mental Capacity Act (2005), Mental Health Act (1983, amended 2007), safeguarding guidance and child protection legislation are observed, adhered to and implemented.
•Supporting effective engagement of service users, carers/relatives and other stakeholders with the service.
•Establishing therapeutic relationships with service users and implementing best practice therapeutic interventions with appropriate boundaries per the Nursing and Midwifery Council and Health and Care Professions Council Codes.
•Infection control lead for the organisation, delivering reports and audits as required.
•Supporting appropriate audit processes to ensure good practice.
•Take an active role in the assessment of new referrals in partnership with other members of the multi-disciplinary team.

The post holder will be responsible for the following:
•Ensure that all practices are within the guidelines set out by the NMC, HCPC and other professional and regulatory bodies and are in accordance with Options for Care policies.
•Participation in the organisation’s appraisal process, which identifies personal development and training needs in conjunction with the appraiser, also related to organisational goals and objectives.
•Ensure confidentiality is maintained at all times in accordance with current data protection legislation, organisational policy and good practice.

The post holder will be responsible for the following:
•Support staff with their learning and development of their individualised learning and development plans.
•Provision of staff induction, mentorship, appraisal and clinical supervision to professional colleagues as appropriate.
•Update and maintain clinical expertise within recovery and wellbeing in keeping with national and organisation-wide initiatives to effectively contribute to service development.
•Attend statutory and mandatory training as necessary as specified by Options for Care Ltd.

The post holder will be responsible for the following:
•Contributing and working towards the service/organisational aims and objectives.
•Respecting and promoting issues of spirituality, equality, diversity and rights in accordance with good practice and legislation.
•Leads in reviewing and monitoring clinical policies to ensure they are based on contemporary evidence.

The post holder will be responsible for the following:
•Represent the service and the organisation by attending appropriate meetings (internal and external) aimed at developing effective working relationships with colleagues from other areas, which encourage joint working and the sharing of good practices.
•Lead key aspects of quality assurance to develop robust outcome indicators for clinical care and other aspects of clinical governance.
•Lead on/complete systematic investigations and write objective reports following the completion of investigations, advise recommendations and the next steps.
•Make decisions and work within a framework commensurate with their knowledge and competence and within their sphere of responsibility.
•Contribute to policy and practice changes arising from audits, complaints and serious untoward incidents.
•Develop and implement research projects related to mental health care and service evaluation in partnership with other team members.
•Ensure NMC and HCPC standards are upheld by all members of the team.

The post holder will be responsible for the following:
•Enhance development of therapeutic relationships amongst the team with service users and their families in a manner sensitive to cultural and religious needs and backgrounds.
•Determine care priorities and plans and implement service users’ care according to best practice and available resources.
•Maintain effective communication with all disciplines, agencies, carers and service users.
•Ensure students allocated to the clinical area are given appropriate teaching, support and guidance as per learning outcomes and objectives.
•Ensure clinical records are up to date and relevant.
•Monitor for trends, themes and patterns in incident reporting, ensuring lessons are learnt, shared and embedded.

Additional Responsibilities
The post holder will be responsible for the following:
•Participate in regular management supervision with the Operations Director.
•Take responsibility for accessing professional clinical supervision.
•Attend meetings as necessary.

Qualifications & Training Required

In order to be considered for the role you will need to have the following:

•First Level Professional Clinical Qualification
•Currently registered with the Nursing and Midwifery Council (NMC) or Health and Care Professions Council (HCPC)
•Degree-level education or equivalent experience
•Mentorship and assessing qualification or equivalent.
•Professional and personal development related to rehabilitation and recovery

To apply please email your CV to hr@optionsforcare.net

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